Product Support

QiGongdownloads Audio & Video File Support:

 

PC

How to Download Products on a PC

  1. Go to email
  2. Right click file
  3. Select “Save File As…”
  4. Select Folder Location for Download
  5. Click Save

t Product Support

 

Mac

How to Download Products on a Mac

  1. Go to email
  2. Right click file
  3. Select “Download Linked File As…”
  4. Select Folder Location for Download
  5. Click Save

 

 

Mobile Devices

How to access Products on Mobile Devices:

QiGongDownload products are supported on iOS, Andriod, Microsoft, RIM, and other mobile OS.

Users CAN purchase QiGongDownload products on their mobile devices

Users CAN immediately listen to or view QiGongDownload products directly after purchase

Users CANNOT download QiGongDownload products directly to their mobile device unless mobile device allows for direct storage of media files.

To download a QiGongDownload Product and add it to a mobile device, users must first use a laptop or desktop computer to download file(s) and then add the file(s) to their iTunes, Windows Media Player or any other MP3 player software that they can access on their mobile devices.

 

iTunes

How to Add QiGongDownload Products to iTunes

iTunes helps you add digital audio and video files on your computer directly to your iTunes library. You can add audio files that are in AAC, MP3, WAV, AIFF, Apple Lossless, or Audible.com (.aa) format. If you have unprotected WMA content, iTunes for Windows can convert these files to one of these formats. You can also add video content in QuickTime or MPEG-4 format to iTunes. To  add your recently downloaded QiGongDownload files to iTunes follow the steps below.

  1. Open iTunes
  2. From the File menu, choose one of the following choices:Navigate to and select the file or folder that you want to add
    • Mac
      • Add to Library
    • Windows
      • Add File to Library
      • Add Folder to Library
  3. If iTunes is set to “Copy files to the iTunes Music folder when adding to library,” iTunes will copy all content that is added to the iTunes library to the iTunes Music folder. To adjust this setting or change the location of this folder, go to the Advanced tab in iTunes Preferences.